Washer Won't Drain or Spin: Causes and Fixes
A washer that won't drain almost always has a blocked drain pump filter, a clogged or kinked drain hose, or a failed drain pump. On most machines you can clear it yourself in 20–30 minutes: locate the drain filter (behind a small front panel on front-loaders, or check the drain hose on top-loaders), put towels down, and clear any coins, lint, or debris.
What to Check First
- 1
Clean the drain pump filter — front-loaders have an access door at the lower front; expect trapped water behind it (towels first).
- 2
Straighten and inspect the drain hose for kinks, and make sure it isn't pushed more than a few inches into the standpipe (which causes siphoning faults).
- 3
Check the drain height — the standpipe or sink connection should be 30–96 inches above the floor on most machines.
- 4
Listen at the start of the drain step: a humming-but-no-drain pump usually has a jammed impeller; silence usually means a failed pump or control relay.
- 5
On front-loaders, a door that won't unlock can block draining — the machine won't drain until it confirms the lid/door is safe.
Error Codes for This Problem, by Brand
If your washing machine is showing an error code along with this symptom, find your brand below — each code links to its full fix guide.