Samsung Washing Machine Error Code 5C
Drain error — water not draining within the time limit
5C is the drain-failure code on current Samsung washers (older models display the same fault as 5E or OE). The control started the drain pump but the water level didn't drop within about 15 minutes, so the cycle stops with water still in the drum. A clogged debris filter is the most common cause by a wide margin.
What Does Error Code 5C Mean on a Samsung Washing Machine?
Drain error — water not draining within the time limit.
5C is the drain-failure code on current Samsung washers (older models display the same fault as 5E or OE). The control started the drain pump but the water level didn't drop within about 15 minutes, so the cycle stops with water still in the drum. A clogged debris filter is the most common cause by a wide margin.
What Causes Error Code 5C?
Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:
- 1 Clogged drain pump (debris) filter 45% of cases
- 2 Kinked, frozen, or improperly installed drain hose 25% of cases
- 3 Drain hose inserted too far into standpipe (siphon/backflow) 15% of cases
- 4 Drain pump failure 15% of cases
How to Fix Samsung Washing Machine Error Code 5C
- 1
Clean the debris filter
Open the small access door at the bottom front, place towels and a shallow pan, slowly unscrew the filter, and clear coins, lint, and hair. This alone fixes most 5C errors.
⚠️ Drain water can be hot right after a cycle. - 2
Check the drain hose
Straighten any kinks behind the washer and confirm the hose enters the standpipe no more than 6 inches with an air gap.
- 3
Listen to the drain pump
Start a Spin-only cycle and listen at the lower front. A humming pump with no water movement has a jammed impeller; silence points to a dead pump or board relay.
- 4
Replace the drain pump
Remove the lower front panel, disconnect the hoses and harness, and swap the pump assembly.
🔩 Samsung drain pump ($35–$80)⚠️ Unplug the washer before opening any panel.
How to Reset Error Code 5C
After clearing the filter and hose, unplug the washer for 60 seconds, then run a Rinse+Spin cycle to confirm draining.
Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.
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Thanks for letting us know. If the steps above didn't work, see when to call a professional.
When to Call a Professional
If the filter and hose are clear and the pump runs but 5C persists, the pressure sensor or its air hose may be misreading the water level — that diagnosis is worth a technician if you're not comfortable with a multimeter.
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More Samsung Washing Machine Error Codes
Frequently Asked Questions
What does error code 5C mean on a Samsung Washing Machine? +
How do I fix error code 5C on my Samsung Washing Machine? +
How do I clear or reset error code 5C? +
Is error code 5C serious? +
Sources & References
- • Samsung Support — Error Codes — official manufacturer documentation
- • Our editorial & verification policy
Content verified against manufacturer service documentation. Last verified: June 11, 2026.