LG Washing Machine Error Code UE
Unbalanced load — cannot complete spin cycle
The most common cause of the UE error on a LG washing machine is heavy items clumped to one side of the drum (~45% of cases); start with: manually redistribute the load.
What Does Error Code UE Mean on a LG Washing Machine?
Unbalanced load — cannot complete spin cycle.
UE fires when the drum's balance-sensing system detects uneven weight distribution as spin speed ramps up. The control monitors motor load and drum wobble; if imbalance exceeds a safe threshold, it halts acceleration, adds water, and re-tumbles to reposition items. UE appears only after several failed redistribution attempts. It differs from mechanical fault codes because it signals a load-distribution issue rather than a motor, drainage, or sensor failure — though chronic UE can point to worn suspension components.
What Causes Error Code UE?
Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:
- 1 Heavy items clumped to one side of the drum 45% of cases
- 2 Single large item (comforter, towels) that absorbs water unevenly 30% of cases
- 3 Overloaded drum 15% of cases
- 4 Worn suspension springs or shock absorbers 10% of cases
How to Fix LG Washing Machine Error Code UE
- 1
Manually redistribute the load
Open the door and move items around so weight is evenly distributed around the drum.
- 2
Adjust load size
For single heavy items like rugs or comforters, add a few towels to counterbalance.
- 3
Check the drum suspension
Grab the drum through the door and shake it gently. On a healthy machine, the drum should resist and spring back. Floppy movement means worn shock absorbers.
🔩 LG washer shock absorber set ($30–$60)
How to Reset Error Code UE
Open the door, redistribute laundry, then press Start/Pause to resume. The error clears automatically after successful rebalancing.
Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.
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When to Call a Professional
If UE occurs consistently with normal loads, the shock absorbers or spider arm (drum bearing) may need replacement.
Same Code on Other Brands
Error code UE appears on these other brands too. See every brand that shows UE →
Find Replacement Parts
Use these links to find the exact replacement parts for your LG Washing Machine:
External links — ApplianceErrors.com is not affiliated with these retailers.
More LG Washing Machine Error Codes
Frequently Asked Questions
Can I keep using my LG Washing Machine when error UE appears? +
What most commonly causes UE on a LG Washing Machine? +
UE keeps coming back after a reset — what should I check next? +
How much does it cost to fix LG Washing Machine error UE? +
Which LG Washing Machine models show error UE? +
Sources & References
- • LG Support — Help Library — official manufacturer documentation
- • Our editorial & verification policy
Content verified against manufacturer service documentation. Last verified: June 10, 2026.