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Fisher & Paykel Washing Machine Error Code E5

Reviewed by the ApplianceErrors Editorial Team · Verified against manufacturer service documentation · Last verified: June 10, 2026
⚠ High Severity 🔧🔧 Moderate DIY

Drain pump fault — drainage problem

The most common cause of the E5 error on a Fisher & Paykel washing machine is pump filter clogged (~45% of cases); start with: clean the pump filter.

💰 DIY cost: $0–$120 👨‍🔧 Pro cost: $150–$350 Save $150+ by doing it yourself
Fisher & Paykel Washing Machine error code E5 on the display panel
How the E5 code appears on a Fisher & Paykel washing machine display

What Does Error Code E5 Mean on a Fisher & Paykel Washing Machine?

Drain pump fault — drainage problem.

The washer control commanded drain but water is not leaving the drum at the expected rate, so it stops before spin. A clogged pump/filter area, kinked hose, or drain pump motor that is seized or electrically open is the usual cause.

What Causes Error Code E5?

Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:

  1. 1
    Pump filter clogged 45% of cases
  2. 2
    Pump motor failure 35% of cases
  3. 3
    Drain hose kinked 20% of cases

How to Fix Fisher & Paykel Washing Machine Error Code E5

🔧🔧 Moderate DIY Est. time: 30–60 min
⚡ Safety first: Unplug the appliance before opening any panels or touching internal components.
  1. 1

    Clean the pump filter

    Locate the model-specific filter or pump access, drain water into a tray, and clear lint or coins from the pump cavity.

  2. 2

    Check the drain hose

    Verify the hose is routed correctly, not kinked, and not blocked where it enters the standpipe or tub.

  3. 3

    Test the drain pump

    With power off, check pump continuity and confirm the impeller turns freely instead of binding or humming.

    🔩 Multimeter
  4. 4

    Replace the pump

    If the pump is seized, open, or won't move water after cleaning, install a matching Fisher & Paykel drain pump.

    🔩 Fisher & Paykel drain pump ($60–$120)

How to Reset Error Code E5

After clearing the drain path, run a spin or drain cycle and confirm the tub empties before high-speed spin. If E5 returns, stop and recheck the pump and hose.

Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.

Symptom guide: Washer won't drain →

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When to Call a Professional

If the hose and filter are clear but the pump does not run, the pump wiring or motor controller output may be faulty; Fisher & Paykel authorized service can test it safely.

Average professional repair cost for this issue: $150–$350

Related Error Codes

E4
Water inlet fault — insufficient fill
⚠ Medium Severity

Same Code on Other Brands

Error code E5 appears on these other brands too. See every brand that shows E5 →

Speed Queen logo
Speed Queen Washing Machine E5
Lid switch fault (top-load models)

Find Replacement Parts

Use these links to find the exact replacement parts for your Fisher & Paykel Washing Machine:

🔩
Search PartSelect
Fisher & Paykel Washing Machine repair parts
🔧
Search RepairClinic
Step-by-step video guides

External links — ApplianceErrors.com is not affiliated with these retailers.

More Fisher & Paykel Washing Machine Error Codes

E6 Lid switch fault — lid not detected as closed (top-load models) E2 Motor controller fault

Frequently Asked Questions

Can I keep using my Fisher & Paykel Washing Machine when error E5 appears? +
It is not advisable. The washing machine may still power on, but running it while E5 is active can worsen the drainage fault or damage related parts. Treat it as a soon-as-possible repair.
What most commonly causes E5 on a Fisher & Paykel Washing Machine? +
Across reported Fisher & Paykel washing machine repairs, the most frequent is pump filter clogged (45% of cases), pump motor failure (35%), then drain hose kinked (20%). Check them in that order before replacing any parts.
E5 keeps coming back after a reset — what should I check next? +
A reset only clears the stored E5 fault; if it returns, the drainage problem is still present. Move on to the physical checks — clean the pump filter, then check the drain hose — since the code will reappear until the root cause is resolved. This is a moderate job — a multimeter and some disassembly are usually involved.
How much does it cost to fix Fisher & Paykel Washing Machine error E5? +
A DIY repair typically runs $0–$120 in parts, versus $150–$350 for a professional service call, so handling it yourself saves around $150. Expect the work to take roughly 30–60 minutes.

Sources & References

Content verified against manufacturer service documentation. Last verified: June 10, 2026.

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