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Frigidaire Washing Machine Error Code E23

Reviewed by the ApplianceErrors Editorial Team · Verified against manufacturer service documentation · Last verified: July 19, 2026
⚠ High Severity 🔧🔧🔧 Advanced DIY

Drain pump relay failure on the control board

The most common cause of the E23 error on a Frigidaire washing machine is drain pump relay on control board failed (~55% of cases); start with: check the pump wiring.

💰 DIY cost: $40–$280 👨‍🔧 Pro cost: $200–$420 Save $160+ by doing it yourself
Frigidaire Washing Machine error code E23 on the display panel
How the E23 code appears on a Frigidaire washing machine display

What Does Error Code E23 Mean on a Frigidaire Washing Machine?

Drain pump relay failure on the control board.

E23 fires when the main control board cannot energize the drain pump circuit. Unlike E21, which reports that water is still present after a drain attempt (a flow or blockage problem), E23 specifically flags a failure to drive the pump — most often a failed drain-pump relay on the board, but also a disconnected pump wire or a dead pump motor. The control detects no valid pump-drive path, so it halts with water still in the tub.

Models affected: Frigidaire front-load washers with electronic control boards that use the E-series fault codes, roughly mid-2000s onward
What owners report: Owners commonly report this code appearing at the end of a wash when the machine won't drain, sometimes after a power surge. A loose or corroded pump connector is an easy check that occasionally clears it, but if the pump and wiring test good, the board relay is usually the culprit.

What Causes Error Code E23?

Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:

  1. 1
    Drain pump relay on control board failed 55% of cases
  2. 2
    Wire to the drain pump disconnected or broken 30% of cases
  3. 3
    Drain pump motor failed 15% of cases

How to Fix Frigidaire Washing Machine Error Code E23

🔧🔧🔧 Advanced DIY Est. time: 1–3 hours
⚡ Safety first: Unplug the appliance before opening any panels or touching internal components.
  1. 1

    Check the pump wiring

    Inspect the connector and wires at the drain pump for a loose or broken connection.

    ⚠️ Unplug the washer first.
  2. 2

    Test the drain pump

    Verify the pump motor for continuity if wiring is intact.

    🔩 Frigidaire drain pump ($40–$90)
  3. 3

    Replace the control board

    If the pump and wiring are good, the board relay has failed.

    🔩 Frigidaire control board ($100–$280)

How to Reset Error Code E23

Reconnect any loose pump wire, then restart. If E23 persists, replace the control board.

Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.

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When to Call a Professional

If the pump and its wiring test good, the drain pump relay on the control board has failed.

Average professional repair cost for this issue: $200–$420

Related Error Codes

E21
Drain time exceeded — water not draining
⚠ High Severity
E13
Water leak in tub or air leak in the pressure-sensor air bell
⚠ High Severity

Same Code on Other Brands

Error code E23 appears on these other brands too. See every brand that shows E23 →

Bosch logo
Bosch Washing Machine F23
Leak sensor activated — AquaStop or flood-protection sensor triggered
Electrolux logo
Electrolux Washing Machine E23
Drain pump triac/relay failure on the control board

Find Replacement Parts

Use these links to find the exact replacement parts for your Frigidaire Washing Machine:

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Search PartSelect
Frigidaire Washing Machine repair parts
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Step-by-step video guides

External links — ApplianceErrors.com is not affiliated with these retailers.

More Frigidaire Washing Machine Error Codes

E11 Fill time exceeded — water not filling E41 Door open — lid or door not properly closed E45 Door lock control board failure E42 Door will not unlock at the end of the cycle E43 Control board communications fault E44 Control board communications fault

Frequently Asked Questions

Can I keep using my Frigidaire Washing Machine when error E23 appears? +
It is not advisable. The washing machine may still power on, but running it while E23 is active can worsen the control-board fault or damage related parts. Treat it as a soon-as-possible repair.
What most commonly causes E23 on a Frigidaire Washing Machine? +
Across reported Frigidaire washing machine repairs, the most frequent is drain pump relay on control board failed (55% of cases), wire to the drain pump disconnected or broken (30%), then drain pump motor failed (15%). Check them in that order before replacing any parts.
E23 keeps coming back after a reset — what should I check next? +
A reset only clears the stored E23 fault; if it returns, the control-board problem is still present. Move on to the physical checks — check the pump wiring, then test the drain pump — since the code will reappear until the root cause is resolved. This is an advanced repair involving deeper disassembly or electrical testing.
How much does it cost to fix Frigidaire Washing Machine error E23? +
A DIY repair typically runs $40–$280 in parts, versus $200–$420 for a professional service call, so handling it yourself saves around $160. Expect the work to take 1–3 hours.
Which Frigidaire Washing Machine models show error E23? +
E23 is documented on Frigidaire front-load washers with electronic control boards that use the E-series fault codes, roughly mid-2000s onward. Other units sharing the same control platform can display it too, so the fixes here generally transfer across the series.

Sources & References

Content verified against manufacturer service documentation. Last verified: July 19, 2026.

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