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Samsung Refrigerator Error Code 14E

Reviewed by the ApplianceErrors Editorial Team · Verified against manufacturer service documentation · Last verified: June 10, 2026
⚠ Medium Severity 🔧🔧 Moderate DIY Also shown as: 14C

Ice maker defrost sensor error

The most common cause of the 14E error on a Samsung refrigerator is sensor failed (~65% of cases); start with: defrost ice maker section.

💰 DIY cost: $15–$40 👨‍🔧 Pro cost: $150–$300 Save $135+ by doing it yourself
Samsung Refrigerator error code 14E on the display panel
How the 14E code appears on a Samsung refrigerator display

What Does Error Code 14E Mean on a Samsung Refrigerator?

Ice maker defrost sensor error.

14E fires when the control board measures resistance from the ice maker defrost sensor that falls outside its valid range, indicating an open or shorted thermistor circuit. Because the board can no longer confirm the ice compartment reaches proper defrost temperatures, it halts or slows ice production to avoid runaway frost buildup. This differs from main-compartment defrost faults like 24E/25E, which involve the fridge or freezer evaporator sensors and heaters rather than the ice maker section specifically.

Models affected: Samsung refrigerators with a dedicated ice maker defrost sensor, including many French-door and side-by-side models with in-door or evaporator-mounted ice makers (e.g. RF28R7351SG, RF263BEAESR, RF23M8070SR, RS27T5200SR, RF27T5201SR)
What owners report: Owners commonly report this code alongside weak or halted ice production and visible frost around the ice maker. It can sometimes be triggered by a sensor buried in frost or a connector jarred loose, so a full defrost and reseating of the harness is often the quick win before replacing the sensor.

What Causes Error Code 14E?

Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:

  1. 1
    Sensor failed 65% of cases
  2. 2
    Connector loose 25% of cases
  3. 3
    Frost blocking sensor 10% of cases

How to Fix Samsung Refrigerator Error Code 14E

🔧🔧 Moderate DIY Est. time: 30–60 min
⚡ Safety first: Unplug the appliance before opening any panels or touching internal components.
  1. 1

    Defrost ice maker section

    Fully defrost before diagnosing.

  2. 2

    Replace defrost sensor

    Located on or near the ice maker evaporator.

    🔩 Samsung defrost sensor ($15–$40)

How to Reset Error Code 14E

After repair, run a full defrost cycle to confirm.

Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.

Full Samsung refrigerator reset guide → Enter diagnostic mode →

Did this guide fix your appliance?

When to Call a Professional

If defrost sensor replaced and error recurs, the defrost heater is failing.

Average professional repair cost for this issue: $150–$300

Related Error Codes

24E
Evaporator sensor error — freezer temperature sensor fault
⚠ Medium Severity
25E
Freezer defrost sensor error
⚠ Medium Severity

Find Replacement Parts

Use these links to find the exact replacement parts for your Samsung Refrigerator:

🔩
Search PartSelect
Samsung Refrigerator repair parts
🔧
Search RepairClinic
Step-by-step video guides

External links — ApplianceErrors.com is not affiliated with these retailers.

More Samsung Refrigerator Error Codes

22E Refrigerator fan error — fresh-food compartment fan not running 21E Freezer fan error — freezer evaporator fan not running 88-88 Display test mode active — not a fault code 39E Ice maker function error — ice maker not cycling 5E Defrost sensor error 8E Ice maker sensor failure

Frequently Asked Questions

Can I keep using my Samsung Refrigerator when error 14E appears? +
You often can for a cycle or two, but the sensor issue behind 14E will keep interrupting normal operation until it is fixed. Plan the repair rather than ignoring the code.
What most commonly causes 14E on a Samsung Refrigerator? +
Across reported Samsung refrigerator repairs, the most frequent is sensor failed (65% of cases), connector loose (25%), then frost blocking sensor (10%). Check them in that order before replacing any parts.
14E keeps coming back after a reset — what should I check next? +
A reset only clears the stored 14E fault; if it returns, the sensor problem is still present. Move on to the physical checks — defrost ice maker section, then replace defrost sensor — since the code will reappear until the root cause is resolved. This is a moderate job — a multimeter and some disassembly are usually involved.
How much does it cost to fix Samsung Refrigerator error 14E? +
A DIY repair typically runs $15–$40 in parts, versus $150–$300 for a professional service call, so handling it yourself saves around $135. Expect the work to take roughly 30–60 minutes.
Which Samsung Refrigerator models show error 14E? +
14E is documented on Samsung refrigerators with a dedicated ice maker defrost sensor, including many French-door and side-by-side models with in-door or evaporator-mounted ice makers (e.g. RF28R7351SG, RF263BEAESR, RF23M8070SR, RS27T5200SR, RF27T5201SR). Other units sharing the same control platform can display it too, so the fixes here generally transfer across the series.

Sources & References

Content verified against manufacturer service documentation. Last verified: June 10, 2026.

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