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Samsung Washing Machine Error Code HC

Reviewed by the ApplianceErrors Editorial Team · Verified against manufacturer service documentation · Last verified: June 14, 2026
High Severity 🔧🔧🔧 Advanced DIY Also shown as: HC1, HC2, HE3

Heating over-temperature error — water heated beyond safe limit

The control sensed the wash water (or, on combo washer-dryers, the drying air) climbing past its safe temperature, so it shut the heater off and stopped the cycle to prevent damage. A failed thermistor reading falsely, or a heater relay stuck closed, drives the temperature up uncontrolled.

💰 DIY cost: $20–$110 👨‍🔧 Pro cost: $200–$400 Save $180+ by doing it yourself
Samsung Washing Machine error code HC on the display panel
How the HC code appears on a Samsung washing machine display

What Does Error Code HC Mean on a Samsung Washing Machine?

Heating over-temperature error — water heated beyond safe limit.

The control sensed the wash water (or, on combo washer-dryers, the drying air) climbing past its safe temperature, so it shut the heater off and stopped the cycle to prevent damage. A failed thermistor reading falsely, or a heater relay stuck closed, drives the temperature up uncontrolled.

Models affected: Samsung front-load washers and washer-dryer combos with heating

What Causes Error Code HC?

Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:

  1. 1
    Thermistor (temperature sensor) failure 45% of cases
  2. 2
    Heater relay stuck closed on control board 30% of cases
  3. 3
    Heating element fault 15% of cases
  4. 4
    Wiring/connector fault at the heater 10% of cases

How to Fix Samsung Washing Machine Error Code HC

🔧🔧🔧 Advanced DIY Est. time: 1–3 hours
Safety first: Unplug the appliance before opening any panels or touching internal components.
  1. 1

    Power cycle

    Unplug the washer for 10 minutes. A one-time over-temp glitch may clear.

  2. 2

    Test the thermistor

    Access the heater area and check the NTC sensor — roughly 10k ohms at room temperature. Out of spec = replace.

    🔩 Multimeter 🔩 Samsung washer thermistor ($20–$50)
    ⚠️ Unplug before accessing the heater.
  3. 3

    Inspect the heating element

    Check the element for continuity and signs of scaling or burn-through.

    🔩 Samsung washer heating element ($40–$110)

How to Reset Error Code HC

Unplug 10 minutes and restart. If HC returns once a heated cycle begins, test the thermistor first.

Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.

Did this guide fix your appliance?

When to Call a Professional

If the thermistor and element test good but HC persists, the control board heater relay is stuck and the board needs replacement.

Average professional repair cost for this issue: $200–$400

Related Error Codes

Same Code on Other Brands

Error code HC appears on these other brands too. See every brand that shows HC →

Find Replacement Parts

Use these links to find the exact replacement parts for your Samsung Washing Machine:

External links — ApplianceErrors.com is not affiliated with these retailers.

More Samsung Washing Machine Error Codes

Frequently Asked Questions

What does error code HC mean on a Samsung Washing Machine? +
Heating over-temperature error — water heated beyond safe limit
How do I fix error code HC on my Samsung Washing Machine? +
Start by Unplug the washer for 10 minutes. A one-time over-temp glitch may clear.. If that doesn't resolve it, work through each step in the fix guide above.
How do I clear or reset error code HC? +
Unplug 10 minutes and restart. If HC returns once a heated cycle begins, test the thermistor first.
Is error code HC serious? +
This is a high-severity error. You should address it soon. Running the appliance may cause further damage.

Sources & References

Content verified against manufacturer service documentation. Last verified: June 14, 2026.